How to develop empathy in workplace?
https://youtu.be/IvaL9P3t8No
Paul Robinson shares an insight on developing empathy in the workplace
Empathy is the bedrock of intimacy and close connection; in its absence, relationships remain emotionally shallow, defined largely by mutual interests or shared activities.
Empathy is the ability to experience and relate to the motives, emotions or experience of others. It’s your ability to step into someone else’s shoes, be aware of their feelings and understand their needs. According to Dr. Daniel Goleman, it is one of the five key components of EQ (emotional intelligence) and the one that is most critical in developing and retaining employees.
People who score low on empathy have concern only about themselves. When you are disrespectful, interruptive, bullying, making fun of ot...