Organisational development

How to develop empathy in workplace?
Leadership, Managing People, Organisational development

How to develop empathy in workplace?

https://youtu.be/IvaL9P3t8No Paul Robinson shares an insight on developing empathy in the workplace Empathy is the bedrock of intimacy and close connection; in its absence, relationships remain emotionally shallow, defined largely by mutual interests or shared activities. Empathy is the ability to experience and relate to the motives, emotions or experience of others. It’s your ability to step into someone else’s shoes, be aware of their feelings and understand their needs. According to Dr. Daniel Goleman, it is one of the five key components of EQ (emotional intelligence) and the one that is most critical in developing and retaining employees. People who score low on empathy have concern only about themselves. When you are disrespectful, interruptive, bullying, making fun of ot...
Finding and keeping the best talent in the world
Business Strategy, Managing People, Organisational development

Finding and keeping the best talent in the world

https://youtu.be/VMkQg5cwkLE Paul Robinson Management Insights on Hiring and Retaining Best Talent One of the greatest challenges for employers the world over is locating, hiring, and retaining employees who bring highly productive value to their companies, and organizations. In this era of innovation great talent is always in shortage. There is literally a war on talent. The fact of the matter is that your company is only as good as its most talented people. Average talent is buyers market but great talent is a sellers market. People with the right combination of talent, skills, passions, values can afford to shop around for the right place to work.  Researches have also shown that an exceptionally talented employee is ten times more productive than the average employee....
Boosting your business success with diversity and inclusion
Business Strategy, Culture, Organisational development

Boosting your business success with diversity and inclusion

https://youtu.be/llzdaRdebkY Paul Robinson's Management Insights on Diversity and Inclusion In this era of globalization, diversity in the business environment is about more than gender, race and ethnicity. It now includes employees with diversereligious and political beliefs, education, socioeconomic backgrounds, sexual orientation, cultures and even disabilities. Companies are discovering that, by supporting and promoting a diverse and inclusive workplace, they are gaining benefits that go beyond the optics. Embracing many dimensions of difference and creating a culture of inclusion are key success factors for companies today. A Boston Consulting Group study found that companies with more diverse management teams have 19% higher revenues due to innovation. This findi...
Misconceptions about older workforce that is not true
Business Strategy, Managing Change, Organisational development

Misconceptions about older workforce that is not true

https://youtu.be/-elgaJ982ec Paul Robinson's Management insights These days, there is a misconception that younger work force is a better value proposition when it comes to hiring, training and retention. There is no doubt that the tech savvy younger work force can meet the demand of customers during these current economic climate, but that should not stop you from ignoring the old ones. There are many advantages for having older work force. They bring a wealth of experience, flexibility, institutional memory, work ethic, loyalty and reliability. If companies want to leverage old workforce, they must give up few stereotypical views about them on the first place. So, let’s look at some of the stereotypes floating around in the corporate boardrooms. ‘Older workforce is less c...
How to develop an agile organisation?
Organisational development

How to develop an agile organisation?

It’s no secret that to be successful today companies have to be able to act quickly. The term agility is used for a variety of purposes. It can be interpreted as more of a mindset than a methodology; even though agility is heavily used in project management and manufacturing.Agility means the ability toread changing conditions and toanticipate new opportunities and to respond to them and adapt to them quickly, effectively and economically. Being agile lets organizations move faster than their competitors who are busy with planning and perfecting rather than executing. Agile organizations can also outperform their competitors because they are constantly making adjustments to tailor their product or service to their customers’ specific demands. A study by McKinsey found that 9 out ...
Developing Emotionally Intelligent Organisations?
Organisational development

Developing Emotionally Intelligent Organisations?

Empathy is the ability to experience and relate to the motives, emotions or experience of others. It’s your ability to step into someone else’s shoes, be aware of their feelings and understand their needs.According to Dr. Daniel Goleman, it is one of the five key components of EQ (emotional intelligence) and the one that is most critical in developing and retaining employees. People who score low on empathy are often concerned about their own needs. When you are disrespectful, interruptive, bullying, making fun of others or not listening to others you are being just the opposite of empathetic. To be empathetic, you have to think beyond yourself and your own concerns. Workplace is a collection of different individuals with different backgrounds and perspectives. Being empathetic...
How to develop a great work place?
Organisational development

How to develop a great work place?

Organizations are perfectly designed  (or at least it is believed to be) to get the results they want. Whether good or bad, the results those organizations deliver is in direct proportion to the capability of what they can deliver to their customers or users. For example, an organization which has to deliver exceptional customer service may have staff whose behaviors may not match to the need and thus, organizations suffer from a dysfunctional environment. Creating the right work environment is a deliberate task. It does not happen by accident. You need to revise people’s beliefs and attitudes that best suits the behavior, which is congenial for running a successful organization There are few things you can do to create a great work place where people are motivated to adhere...
What is Vision Statement and how to create one for your organization?
Organisational development

What is Vision Statement and how to create one for your organization?

A statement of a vision is a look ahead into the future.  A vision statement is an articulation of a view of the world that your company and your people are working towards, not what they are expected to do now. Why is it Important to have a vision statement? The best statement will be clear about who you are as a company, as well as who you wish to become. The key to a good vision statement is to think of things in a long-term; hence it acts as a reminder to work towards something, more like a final destination. Vision statement can be revised periodically as and when you feel the need to expand your horizons or create a bigger vision. How to create a vision statement? Consider the services and attributes that your company provides, then imagine how it would be if you pr...
What is Mission Statement and how to create one for your organization?
Organisational development

What is Mission Statement and how to create one for your organization?

At its most basic sense of the meaning, a Mission Statement is a declaration of purpose. Anyone reading a Mission Statement should be able to tell, in under 30 seconds, the primary objective of the Company or Organization. Having a business mission statement is like having a guiding light that keeps you on track and reminds you of what's important. It reminds you of your core purpose and something about how you will achieve it. A mission statement is a brief description of a company's fundamental purpose. It answers the question, "Why do we exist?" The mission statement articulates the company's purpose both for those in the organization and for the public. A good mission statement isn't just a slogan, it's an operations manual and it can't provide the guidance it's intended to...
Why is it important to have corporate values?
Organisational development

Why is it important to have corporate values?

The corporate values are the very foundation of your organization. Today, 80% of the Fortune 100s tout their values publicly, and companies with a high sense of purpose outperform others by 400%. In the best seller book ‘Built to Last’, James Collins and Jerry Porras reveal that purpose and values driven organizations outperformed the general market and comparison companies by 15:1 and 6:1, respectively. Value driven companies outperform their competition in the way they do business. Core values are the guiding principles that dictate human behavior and action. Core values can help people to know what is right from wrong; it acts as a guideline or code of conduct for decision-making in the company. When companies have clear written values, they tel...